Terms of Service - Manekin Legal Terms & Conditions

Terms of Service

Your Agreement with Manèkin

Last updated: December 2024

Welcome to Manèkin

These Terms of Service govern your use of our website and purchase of our luxury fashion products. By accessing our website or making a purchase, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and customers who access or use our service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Products and Services

Manèkin specializes in luxury silk suits and premium fashion garments for women entrepreneurs. All products are crafted with the highest quality materials and attention to detail.

Product Descriptions

  • We strive to provide accurate product descriptions and imagery
  • Colors may vary slightly due to monitor settings and lighting
  • Actual product may differ slightly from photographs
  • We reserve the right to modify product specifications without notice

Custom Orders

Many of our pieces are made-to-order. Custom orders typically take 6-21 working days to complete and are subject to different return policies as outlined below.

3. Ordering and Payment

Order Acceptance

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Order confirmation does not guarantee product availability
  • We may contact you to confirm order details

Pricing and Payment

  • All prices are listed in Indian Rupees (INR) unless otherwise stated
  • Prices are subject to change without notice
  • Payment is required at the time of purchase
  • We accept major credit cards, debit cards, and digital payment methods
  • International customers may be subject to additional fees

4. Shipping and Delivery

Domestic Shipping (India)

  • Standard delivery: 2-3 working days after dispatch
  • Express delivery available in select cities
  • Free shipping on orders above INR 10,000
  • Shipping charges calculated at checkout

International Shipping

  • Delivery charges calculated based on destination and product size
  • Customs duties and local taxes are customer's responsibility
  • Delivery times vary by destination (5-15 business days)
  • Import restrictions may apply to certain countries

Processing Time

Made-to-order pieces require 6-21 working days for production before shipping. Ready-to-ship items are typically dispatched within 1-2 business days.

5. Returns and Exchanges

Return Policy

  • Ready-to-ship items: 7-day return window from delivery
  • Items must be unworn, unaltered, and in original condition
  • Original tags and packaging must be intact
  • Custom/made-to-order items are generally non-returnable
  • Return shipping costs are customer's responsibility unless item is defective

Exchange Policy

  • Exchanges allowed within 7 days for ready-to-ship items
  • Subject to availability in requested size/color
  • One exchange per item
  • Size adjustments may be available for custom orders

Refund Process

Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.

6. Intellectual Property Rights

The content on this website, including designs, text, graphics, logos, images, and software, is the property of Manèkin and is protected by copyright and intellectual property laws.

  • You may not reproduce, distribute, or create derivative works
  • Unauthorized use of our designs or content is prohibited
  • All trademarks and brand names are proprietary to Manèkin
  • Customer photos and reviews may be used for marketing with permission

7. User Conduct and Prohibited Uses

You agree not to use our service:

  • For any unlawful purpose or to violate any applicable laws
  • To transmit harmful or malicious content
  • To impersonate others or provide false information
  • To interfere with or disrupt our services
  • For commercial purposes without our written consent
  • To collect user information without permission

8. Limitation of Liability

To the fullest extent permitted by law, Manèkin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.

Our total liability to you for all claims arising from these terms or your use of our service shall not exceed the amount you paid for the specific product giving rise to the claim.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the jurisdiction of Indian courts.

Dispute Resolution

  • We encourage resolving disputes through direct communication
  • Mediation may be pursued before formal legal proceedings
  • Courts in India shall have exclusive jurisdiction

10. Changes to Terms of Service

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our service after changes constitutes acceptance of the new terms.

We recommend reviewing these terms periodically. If you disagree with any changes, you must discontinue use of our service.

Questions About Our Terms?

If you have any questions about these Terms of Service, please contact our customer service team. We're here to help clarify any concerns you may have.

Email

legal@manekin.in

Phone

+91 6363080048

Customer Service

support@manekin.in

Manèkin

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